Bookings & Cancellations

All bookings require a deposit or full payment to be secured.

Your deposit will be deducted from your total treatment cost, with any remaining balance payable at your appointment.

We understand that life happens, and we will always do our best to be accommodating where possible. However, as a small business, missed appointments and last-minute changes have a significant impact on our clinic.

We kindly ask that you provide a minimum of 2 days notice if you need to cancel or reschedule your appointment.

Cancellations or changes/rescheduling within 2 days prior appointment day will result in the loss of your deposit.

Failure to attend your appointment (no-show) will result in full forfeiture of your deposit/payment.

Clients who arrive more than 10–15 minutes late may need to have their appointment shortened or rescheduled, and the deposit may be forfeited. 

Clients with a repeated history of late arrivals, late cancellations, rescheduled appointments, or non-attendance may have future bookings restricted or declined by the clinic. The clinic may also require full payment in advance before accepting any future appointments.

We appreciate your understanding and respect for our time, just as we respect yours.

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If you would like to confirm, reschedule, or cancel an appointment click HERE then enter your details you used to make your appointment. You should then be able to view any upcoming appointments and make changes if needed.

For any booking technical difficulties or other issues please contact the clinic below: